SHIPPING & RETURNS

SHIPPING POLICY

1. Processing Time:

Orders are typically processed within 2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.

2. Shipping Delays:

While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, or other external factors may cause shipping delays. We appreciate your understanding in such situations.

3. Address Accuracy:

It is the customer's responsibility to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address to avoid delivery issues. We are not responsible for orders delivered to incorrect addresses provided by the customer.

4. Order Changes and Cancellations:

Once an order is confirmed, changes to the shipping address or cancellation may not be possible. Please review your order carefully before completing the purchase.

5. Undeliverable Packages:

If a package is undeliverable due to an incorrect address provided by the customer or other reasons, additional shipping charges may apply for reshipment. We will contact you in such cases to arrange for re-delivery.

At SKATESHOPAXF, we aim to provide you with the best products and service.

To maintain transparency and fairness, please be aware of our No Refund Policy under the following circumstances:

1. Change of Mind:

We do not offer refunds for products if you have simply changed your mind or no longer want the item. Please carefully review your order before completing the purchase.

2. Sale Items:

Certain items may be marked as "on sale" or "limited edition." Such items are not eligible for refunds, returns, or exchanges. Please check the product description for information these items.

3. Unauthorized Returns:

Any returns not authorized by our Customer Care team or those that do not comply with our return policy will not be accepted, and refunds will not be issued.

4. Damaged or Altered Items:

Items that have been damaged or altered after delivery are not eligible for refunds. Please inspect your items upon receipt and contact our Customer Care team for assistance with damaged products.

5. Refusal of Return:

SKATESHOPAXF reserves the right to refuse any return that does not meet our return policy criteria. In such cases, the item will be returned to the customer, and no refund will be issued.

If you have any questions or concerns regarding our No Refund Policy, please contact our Customer Care team at hello@skateshopaxf.xom.

We appreciate your understanding and cooperation. Happy skating!